Terms of Service

Receivaro is a web-based invoice collection and payment follow-up service. It enables businesses to automate payment reminder emails, attach Stripe payment links to reminders, and track outstanding invoices.

Receivaro is an actively developed software service. We may improve, replace, or remove features as the product develops, provided that material changes are handled in accordance with these terms.

By creating an account and using Receivaro, you agree to these Terms of Service. If you do not agree, do not use the service.

You agree that when using Receivaro, you will:

• Provide accurate invoice and customer data. You are solely responsible for the accuracy of invoices you enter into the platform.
• Only use the service to chase legitimate, genuine debts owed to your business.
• Not use the service to send harassing, threatening, or misleading communications to your customers.
• Maintain a lawful basis for processing your customers' personal data before adding their contact details to the platform.
• Keep your account credentials secure. You are responsible for any activity under your account.

Receivaro automates the sending of payment reminder emails and processes payment notifications via Stripe. We do not guarantee that:

• Your customers will pay as a result of reminders.
• Emails will be delivered to every recipient (email deliverability depends on your domain configuration and the recipient's mail provider).
• The service will be available without interruption at all times.
• Invoice data, payment states, and payment notifications will always be error-free or suitable for use without human review.

4. Service availability

Receivaro is provided “as is”. We make reasonable efforts to maintain uptime but do not offer a formal SLA. Planned maintenance will be communicated where possible.

You remain responsible for reviewing important financial actions before relying on them, including invoice details, reminder content, payment status, payment confirmations, and any customer communications generated through the platform.

Receivaro offers a 30-day free trial. After the trial period, continued use requires a paid subscription at the current advertised rate. Pricing may change with 30 days' notice to existing subscribers.

Stripe payment processing fees are charged separately by Stripe when your customers pay via Stripe checkout and are not included in the Receivaro subscription.

You are responsible for deciding which payment methods to offer for a given invoice, including taking account of any third-party processing fees.

Referral programme

When an eligible new business signs up through your referral link, each of its first three successful monthly subscription payments unlocks one 50% discount for your next eligible subscription month. Only one referral discount can apply to each subscription invoice, so additional earned discounts remain queued. There is no annual reward cap at launch. Self-referrals, duplicate accounts, failed or zero-value payments, fraud, and misuse do not qualify. Refunds or payment disputes may cause the associated reward to be withheld or reversed. We may amend or withdraw the programme with reasonable notice.

6. Cancellation and data deletion

You may cancel your subscription at any time. Your account and associated data will remain accessible until the end of your current billing period.

To request deletion of your account and all associated data, email privacy@receivaro.com. We will complete deletion within 30 days.

To the fullest extent permitted by law, Receivaro is not liable for:

• Loss of revenue, profit, or business resulting from a customer failing to pay an invoice.
• Damage to your business reputation arising from reminder emails sent via the platform.
• Data loss caused by circumstances outside our reasonable control.
• Losses arising from your failure to review invoice, reminder, or payment information before acting on it.

Our total liability to you for any claim arising from use of the service shall not exceed the total fees you paid to us in the 12 months preceding the claim.

8. Acceptable use

You must not use Receivaro to:

• Send spam, phishing, or fraudulent communications.
• Attempt to access other users' accounts or data.
• Overload the platform through automated requests beyond normal use.
• Reverse-engineer or copy any part of the platform.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

9. Intellectual property

Receivaro and its underlying software remain the property of the operator. Your invoice and customer data remains yours. We do not claim ownership over the data you enter.

10. Changes to these terms

We may update these terms from time to time. Material changes will be notified by email with at least 14 days' notice. Continued use of the service after that period constitutes acceptance.

11. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these terms, email hello@receivaro.com.